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  1. Blueair
  2. Help by Topic

Help by Topic

Amazon Alexa Compatibility

  • What Blueair products can I use with Alexa?
  • Can I use my Blueair product nicknames (custom names) to control my purifiers with Amazon Alexa?
  • Where can I find the Blueair Skills on Amazon?
  • How to disconnect Blueair device(s) from Amazon Alexa?
  • What should I do if Alexa is not responding to my voice commands to control my air purifier?
  • Can I control my air purifier using Alexa from outside my home?
See all 10 articles

Air Care Basics

Blueair App

Wildfire

  • Which Blueair air purifier is best for wildfire smoke?
  • Can breathing wildfire smoke make you sick?
  • How can I get rid of the smell from wildfires?
  • What can I do to protect my family from wildfire smoke?

Filters

Orders & Shipping

  • Price Match Policy
  • Order Cancellation
  • Need help canceling your subscription?
  • What is your return policy?
  • Is my subscription active?
  • I need help tracking my order.
See all 12 articles

Account & Warranty

  • Managing Your Filter Subscription
  • The WELCOME50 promotion code/discount is not working
  • Do I still get a warranty if I register after 60 days of purchase?
  • How do I get a warranty exchange for my unit?
  • I don't remember setting up a filter subscription.
  • Is my purifier under warranty?
See all 12 articles

FAQ

  • Product Specs
  • My air purifier makes an unexpected noise
  • Filter Lookup Table
  • How can agents leverage knowledge to help customers?
  • How do I customize my Help Center?
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